Privacy Policy
Last Updated: 20-08-2025
At Gofindy.io, we prioritize the privacy and security of our users' data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.
1. Who We Are
Legal Entity: GOFINDRA PRODUCT TECH LLP
Brand Name: Gofindy.io
Website: www.gofindy.io
Registered Address: 217, Rawalpora, PO Sanat Nagar, PS Saddar, Sanat Nagar, Sadar Police Station, Sanat Nagar, Budgam - 190005, Jammu & Kashmir, India
Contact Email: support@gofindy.io
We operate as a software platform providing B2B contact database management and workflow automation tools.
2. What Data We Collect
We collect and process the following categories of data:
(a) Information You Provide
- Account Data: Name, email address, and details you provide during registration or while using our platform.
- Uploaded Media: Any media you upload may include metadata (e.g., location data).
- Support Requests: If you contact us, we may collect communications for support and record-keeping.
(b) Data Collected Automatically
- Cookies: Session cookies, login cookies, and preference cookies. (See our Cookies Policy below.)
- Usage Data: Device type, IP address, browser type, operating system, referring URLs, and activity on our website.
(c) Payment Data
- Payments are processed securely via Stripe.
- We do not store sensitive payment information (e.g., full credit card numbers).
- Please review Stripe's Privacy Policy for details on how they process your data.
3. How We Use Your Data
We process your data to:
- Provide, manage, and improve our Services.
- Process transactions and send billing-related communication.
- Personalize and enhance user experience.
- Detect, prevent, and address fraud or technical issues.
- Comply with legal obligations.
4. Cookies Policy
Cookies are small files stored on your device to enhance browsing. We use:
- Essential Cookies – Required for website functionality.
- Preference Cookies – Save user settings and preferences.
- Analytics Cookies – Understand how users interact with our platform.
You may disable cookies via your browser settings, but some features may not function properly.
5. Embedded Content from Other Websites
Our site may include embedded content (e.g., videos, images). Such content behaves as if you visited the external website, which may collect data, use cookies, and track interactions. We are not responsible for third-party privacy practices.
6. Who We Share Your Data With
We only share data when necessary:
- Stripe Payments: To process payments securely.
- Service Providers: For spam detection, hosting, analytics, or customer support.
- Legal Compliance: When required by law or to protect our rights.
We do not sell or rent personal data to third parties.
7. Data Retention
- Account Data: Retained for as long as your account is active. Deleted upon request, subject to legal or compliance requirements.
- Comments: Retained indefinitely to identify and approve future comments automatically.
- Transaction Records: Retained for up to 7 years in compliance with financial regulations.
8. Your Data Rights
Depending on your jurisdiction (including GDPR and CCPA rights), you may request to:
- Access – Obtain a copy of the personal data we hold.
- Correction – Correct inaccurate or incomplete data.
- Deletion – Request erasure of your data, unless retention is legally required.
- Portability – Request your data in a structured, machine-readable format.
- Objection/Restriction – Restrict or object to certain processing.
To exercise your rights, email us at support@gofindy.io.
9. International Data Transfers
Data may be transferred and processed outside your jurisdiction (including to the United States and EU servers used by Stripe and our hosting providers). We ensure safeguards consistent with GDPR and applicable data protection laws.
10. How We Protect Your Data
We use encryption, secure servers, and role-based access controls to safeguard your personal data. While we follow best practices, no system is 100% secure.
11. Children's Privacy
Our Services are not directed at individuals under 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date. Continued use of our Services indicates acceptance of updates.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
📧 support@gofindy.io
📍 217, Rawalpora, PO Sanat Nagar, PS Saddar, Sanat Nagar, Sadar Police Station, Sanat Nagar, Budgam - 190005, Jammu & Kashmir, India